Evidence requirements for highly and severely impacted suburbs

If you're in a highly impacted suburb and applying for up to $15,000 or in a severely impacted suburb and applying for up to $25,000, to support your claim you're only required to provide:

  • a list of the direct damage and costs associated, and
  • photos of the direct damage.
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Introduction

If you're a small business or a not-for-profit organisation in NSW and you've been directly impacted by storms and floods in February and March 2022, you may be eligible for a storm and flood disaster recovery small business grant.

This disaster recovery grant of up to $50,000 is to help pay for the costs of clean-up and reinstatement of a small business or not-for-profit organisation’s operations.

You must be a small business or a not-for-profit organisation in a defined disaster area (AGRN 1012) to be eligible.

If you're a primary producer, you may be eligible for financial assistance tailored to your industry. Please visit the Rural Assistance Authority for information on the financial assistance available to primary producers.

If you're unsure about which financial support best suits your situation you can get a list of NSW flood grants your business may be eligible for by completing a 2-minute questionnaire

Covered costs could include, but are not limited to:

  • payment for tradespeople to conduct safety inspections
  • equipment and materials required for cleaning up
  • equipment and materials essential for immediately resuming operations
  • payment for a cleaner if the service would not have been needed, or exceeds ordinary cleaning costs, in the absence of the disaster
  • the removal and disposal of debris, damaged materials or damaged stock
  • repairing premises and internal fittings
  • leasing temporary premises within the defined disaster areas, replacing or repair of motor vehicles registered for business use, or replacing lost or damaged stock, if it’s essential for resuming operations.

If you're a home-based business and intend to reinstate your business, you cannot claim the costs for leasing a temporary business premises, as this expense is typically not paid by the business. You may be eligible for support under the flood recovery back home grant, or rental support payment.

Note:

Available funding

The maximum grant amount available is $50,000.

  • Funds of up to $15,000 will be provided to eligible, approved applicants based on quotes you will need to submit when you apply. You do not need to provide evidence of payment at this stage.
  • Evidence, including valid tax invoices, will be required in relation to the first $15,000 if you are seeking funding from $15,000 to $50,000.
  • To receive funds of between $15,000 to $50,000, you will need to submit evidence of payment of the relevant costs at the time of application.

If your initial grant application is for an amount less than $50,000, you can submit further applications if you require additional funds to complete eligible clean-up and reinstatement activities.

Applications close on 30 June 2023.

Help with applying

A short video with hints and tips to help businesses apply for financial support with Service NSW.

Speaker: We know that businesses are facing many challenges. So we’ve created some helpful tips to make your application for financial support easier and faster. 

Description: Screen shows the eligibility section of a business grant on the Service NSW website.

Speaker: Before you apply, it’s important to carefully read the eligibility criteria for the financial support you are applying for.

Description: Screen shows the what you need section for a business grant on the Service NSW website.

Speaker: And check the what you need section to see which documents you need ready for your application.

Description: Screen shows proof of identify and evidence documents including an Australian driver licence, Medicare card, utilities bill and photographs.

Speaker: Access your Business Profile by logging into your MyServiceNSW Account.

Description: Screen shows a search bar with service.nsw.gov.au entered. 

Description: Screen shows the Service NSW business homepage. The screen selects the MyServiceNSW Account tab in the top right-hand corner of the screen.

Speaker: Make sure your details are up to date. 

Description: Screen highlights the personal details and contact details sections on the first page of a business grant application. 

Speaker: If you are not registered as the business owner on the Australian Business Register, you will need to submit a letter of authority.

Description: Icons representing a building and a person appear on the screen. 

Speaker: A letter of authority and accountant’s letter template are available on the Service NSW webpage relevant to the support you are applying for. 

Description: Screen shows an image of a letter of authority template.

Description: Screen shows the Business grants and financial assistance webpage on the Service NSW website. The screen selects the tile for the June and July 2022 storm and flood disaster recovery small business grant. The screen selects the Documents link in the contents section of the grant application page, which moves to the Documents section of the page. 

Speaker: To ensure you receive payment, double-check that your bank account details are correct before you submit your application. 

Description: Screen shows the fourth step in the grant application process, which asks customers to enter their bank account details. Screen highlights the Account name, BSB, and Account number sections of the page. 

Speaker: If we need more information, we will get in touch by email.

Description: Screen selects the envelope icon that represents email. 

Speaker: To check the status of your application, you can log in to your business profile at any time. 

Description: Screen shows a search bar with service.nsw.gov.au entered. The screen selects the website address.

Speaker: If you’re unsure about anything related to your application, please call 13 77 88. 

Description: Screen shows a computer screen on a desk. The icon for a telephone and a telephone number appear on the screen. 

Speaker: We’re here to help.

Description: Screen shows a video of Service NSW employee speaking into a headset. 

Description: Screen shows the NSW Government and Service NSW logos. 

Eligibility

You must be a small business owner or a not-for profit organisation in a defined disaster area and:

  • have suffered direct damage – 'direct damage' means a direct and material impact of flooding on business assets or equipment.
  • be primarily responsible for meeting the costs you are claiming
  • intend to re-establish your small business or not-for-profit organisation within the same area
  • if you are a small business, have held an ABN (which you currently hold) and engaged in carrying on the small business at the time of the floods in the defined disaster area
  • if you are a not-for-profit organisation, be registered with the Australian Charities and Not-for-profits Commission (ACNC) or an equivalent state regulatory body and have held that registration at the time of the eligible disaster.

Sole traders with no employees who fulfil the above criteria are eligible to apply if you can show that you derive a majority of your income from the small business, or that:

  • immediately before the eligible disaster, you derived a majority of your income from the business, and
  • the majority of your income would have come from the business again if not for the eligible disaster.

You may also be eligible if your small business or not-for-profit organisation is located outside the defined disaster area, but:

  • operates on a part-time or regular basis within the defined disaster area, and
  • plant or equipment your small business owns was located in the defined disaster area and was damaged by the eligible disaster.

If you operate multiple small businesses, you may apply for grant funding for each eligible separate business up to the maximum amount available.

The grant is not available:

  • if you’ve successfully received funding or assistance from any other government source or program or donation for your small business or not-for-profit organisation and that funding or assistance has met the same costs you are claiming in your application
  • if you’re entitled to make a claim under an insurance policy for the expenses listed in your application
  • if you’ve received or are entitled to receive the expenses you are claiming under an insurance policy
  • to cover loss of income as a result of the eligible disaster
  • if your claim is for repairs to a building that the small business or not-for-profit organisation lets to a person for residential or commercial purposes, unless you let the property in the course of operating the small business or not-for-profit organisation. Superannuation funds and personal investment vehicles are not regarded as businesses.
  • if you are a sole trader with no employees and you do not derive a majority of your income from the business.

If you need assistance, please call 13 77 88.

What you need

  • a MyServiceNSW Account – you can create one when you start your application
  • your proof of identity
  • your valid ABN/ACN number
  • evidence of your non-profit status (if applicable)
  • your business banking details for payment
  • if you're a sole trader, evidence (such as a letter from an accountant or a tax return) that you derive a majority of your income from your business.

In addition:

For any amount you're seeking up to $15,000, you'll need:

  • a list of the direct damage and the costs associated
  • photographic evidence of the direct damage
  • quotes for replacements, works or services
  • any other supporting information, such as damage assessments or receipts dated after the flood or storm event.

Highly impacted suburbs

If you're in a highly impacted suburb and you're applying for less than $15,000, as evidence of direct impact, you're only required to provide:

  • a list of the direct damage and costs associated
  • photos of the direct damage.

If you’re applying for more than $15,000 in a highly impacted suburb, you'll need to provide evidence of payment for completed work for the entire amount of funding for which you are applying. This could include invoices, receipts or a copy of a bank statement or bank transfer.

If you’re a sole trader applying for up to $15,000 in a highly impacted suburb and are unable to provide an accountant’s letter or tax return to demonstrate that you derive a majority of your income from your business, you can submit a signed statutory declaration. A NSW statutory declaration is made under the Oaths Act 1900. Please note that by providing this statutory declaration, you are agreeing to be part of our standard auditing process later.

Severely impacted suburbs

If you're in a severely impacted suburb and you're applying for up to $25,000, as evidence of direct impact, you're only required to provide:

  • a list of the direct damage and costs associated
  • photos of the direct damage.

If you’re applying for more than $25,000 in a severely impacted suburb, you'll need to provide evidence of payment for completed work for the entire amount of funding for which you are applying. This could include invoices, receipts or a copy of a bank statement or bank transfer.

If you’re a sole trader applying for up to $25,000 in a severely impacted suburb and are unable to provide an accountant’s letter or tax return to demonstrate that you derive a majority of your income from your business, you can submit a signed statutory declaration. A NSW statutory declaration is made under the Oaths Act 1900. Please note that by providing this statutory declaration, you are agreeing to be part of our standard auditing process later.

Note: If you’re unable to provide evidence of direct damage, you may use other appropriate evidence to prove financial impact of the damage. We may request additional information and evidence to support your application.

Documentation tips

To ensure your application is processed without delay:

  • When you enter details on how you propose to use the grant, make sure you include:
    • a list outlining each item that you intend to purchase using the funding
    • the known or estimated cost of each item
    • documentation to support each item, such as an official quotation, invoice or receipt dated from the date of the flooding in your local government area.
  • As an example, your itemised list could look like this:
    • Clean-up services for café – $5,000 – the quote for the clean-up service (from the cleaning company) is attached.
    • New refrigerator – $3,500 – the invoice for the fridge (from online wholesale supplier) is attached.
    • Coffee machine – $5,000 – the quote for the machine (from a wholesale supplier) is attached.
    • Shelving for café storeroom – $5,100 – the quote (from a certified carpenter) is attached.
  • If you are applying for an amount between $15,000 and $50,000, evidence of payment means:
    • an invoice including the name, address and ABN (if applicable) of the entity that issued the invoice and a description of each item included, clearly identifiable as being related to the approved expenditure and to damage from the eligible disaster
    • a receipt including the name and address and ABN (if applicable) of the entity that issued the receipt and a description of each item to which the receipt relates
    • a copy of your bank transfer and/or bank statement.

Note: The total amount that you are requesting from the grant should equal the amounts shown by your proposed expenditure.

Auditing requirements

You may be audited in the future, so you will need to keep all documentary evidence related to your application and assistance provided under the scheme for 2 years after the closing day for applications. As part of an audit, you will be required to provide evidence that you have used grant funds in accordance with the claims made in your application (for example, official receipts).

Service NSW conducts audits on some applications as part of its routine grants compliance program. If you submit a statutory declaration, you may be audited following the end of the 2021–22 financial year and required to produce the original statutory declaration, and a tax return or an accountant’s letter.

Proof of identity

Two proof of identity documents are required. They may include:

  • Australian driver licence
  • Medicare card
  • Australian passport
  • Australian birth certificate
  • Australian travel visa
  • Australian citizenship certificate
  • Australian certificate of registration by descent
  • Australian ImmiCard.

How to apply

  1. Check you meet the eligibility criteria.
  2. Have your documentation and evidence ready for uploading.
  3. Select the ‘Apply online’ button.
    Note: You cannot save and resume your application once you've started.
  4. Log in, or create your MyServiceNSW Account.
  5. Follow the prompts to apply for a storm and flood disaster recovery small business grant.

When you submit your application, you'll receive a confirmation email with an application reference number. If you do not receive this email within 5 minutes after completing your application, please check your junk mail folder. If you are still unable to locate the confirmation email, please call 13 77 88.

After your application is received, it will be reviewed. If additional information to support your application is required, you'll be notified. If your application is approved, a payment will be transferred to your specified bank account within 5 business days.

If you're not able to apply online, please call 13 77 88.

Last updated: 28 September 2022