COVID-19 update: If you are planning to go into a Service Centre, check the opening times before you visit. Read about the COVID-19 assistance available for NSW residents and businesses. 

Our online transactions are available 24/7. Call 13 77 88 for assistance or visit COVID-19.

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Introduction

If your NSW Seniors Card or NSW Senior Savers Card has been lost, stolen or destroyed and you need to replace it, you can do this online.

What you need

  • your personal details
  • your NSW Seniors Card or NSW Senior Savers Card number (if you have it – you can still order a replacement without it).

How to replace

  1. Select the 'Replace online' button.
  2. Fill out the online form with the required details.
  3. Select 'Submit' to process your application.

More information

  • Your new card will be sent to you within 21 days.
  • To make sure that you have all the information and documentation you need to complete this transaction, visit the NSW Seniors Card website.