With the latest COVID-19 health advice to stay home, we strongly advise you to use our website or call 13 77 88, rather than visit a service centre. Visit our COVID-19 page for information and advice on the assistance available for NSW residents and businesses.

Stay home: use online transactions or call 13 77 88
COVID-19 assistance

Disaster recovery assistance is available to businesses in eligible NSW local government areas (LGAs) that have been impacted by storms and floods.

If your business premises have been damaged in the recent storms and flooding, please take photographs of the visible damage as soon as it is safe to do so, to assist in accessing support in the future.

Register for ongoing business support

A Business Concierge can help you if your business has been impacted by the recent NSW storms and floods, and can notify you when new financial support becomes available.

Call 13 77 88 or register for a call back.

Flood disaster recovery small business grant

If your small business or not-for-profit organisation was directly impacted by the NSW Storms and Floods from 19 February 2021 onwards or from 10 March 2021 onwards, you may be eligible for a flood disaster recovery small business grant.

Disaster declared local government areas

Government support is available in areas that have been included in natural disaster declarations due to the heavy storms and flooding. Assistance includes concessional interest rate loans for small businesses, primary producers and non-profit organisations.

Check local government areas.

Business support and resources

Government loans and financial support.

Get access to personalised support from a Service NSW Business Concierge or through Business Connect.

Find out about help available from the ATO and financial institutions.

Advice on free legal assistance.

Advice and guidance on insurance matters.

Services and resources for mental health.

Includes step-by-step guide for businesses dealing with disaster.

Find out about the assistance offered by telecommunications providers. 

Get access to assistance for livestock, pets and injured wildlife.

Free replacement of licences, permits and certificates destroyed or lost during the floods.

A clean-up program has been announced to assist flood-affected communities.

General support for small businesses such as free mail redirection.