Find out when you can return
For the latest NSW bushfires information, you can:
- monitor your local radio stations
- visit the NSW Rural Fire Service website
- call the Bushfire Information Line on 1800 679 737 or use the Hearing and speech impairment contacts
To report an unattended fire or emergency, call:
Traffic, road closures and public transport
If you've been impacted by the fires, register with Register. Find. Reunite. This Red Cross service finds and reunites family and friends after an emergency.
Look after your health and stay safe
Returning home safely
Medications and prescriptions
National Disability Insurance Scheme (NDIS)
Get financial support
Information on the financial assistance, such as payments, grants and counselling, that are available to those impacted by bushfires.
Disaster relief payments
Financial counselling services
Indigenous Business Australia
Transport – refunds, fee waivers, concessions
Motor vehicle stamp duty and fines
Registration and licences
Registration and licensing concessions and refunds will be offered to customers if their vehicle/vessel or other relevant documentation has been lost, damaged or destroyed during the NSW bushfires.
For more information, see Replace lost documents.
Telcos are offering mobile phone charge waivers and other assistance.
Mobile phone charge waivers
Damaged service connections
If gas, electricity or water is disconnected, it's your responsibility to have the services checked and reconnected by a licensed trade person. Do not attempt to reconnect the service yourself.
Contact your energy provider. They own and maintain the local network and are best placed to advise on outages and when services may be restored.
Telephone and internet services
Clearing your property
Clean-up fact sheets
Get mental health support
Natural disasters and traumatic events impact much more than just the physical environment. They can have a profound effect on the mental health and well-being of affected communities.
We have a list of resources to support anyone seeking mental health services and advice.