New Service NSW centre coming to the Hills District

Residents from across Baulkham Hills, Carlingford, Northmead, West Pennant Hills, and surrounding suburbs will soon have access to a new state-of-the-art Service NSW Centre in North Rocks Shopping Centre when it opens in mid-2023.

Minister for Customer Service and Digital Government Victor Dominello said the new Service Centre would be located at Shop 50-56, North Rocks Shopping Centre, 328-336 North Rocks Road, North Rocks and will offer more than 1000 NSW Government transactions, including up to 180 driving tests per week.

“The North Rocks Service Centre will make it easier for customers to access important NSW Government services and transactions, including vehicle registration, Working with Children Checks, Seniors Card applications, trades licences, driver licences and driver testing,” Mr Dominello said.

“North Rocks will add to our driver testing capacity across the Hills and Parramatta region, making it more convenient for learner drivers and others needing to book in for their practical examination."

“Customers will also be able to sit computer-based driving examinations such as the Driver Knowledge and Hazard Perception tests at this location.”

Mr Dominello said the new Service Centre would be open six days a week and would offer enhanced digital offerings and a concierge service to assist and guide customers as they step through the doors.

“Customers are busy people and they don’t need to spend hours waiting in line. This is a one-stop-shop where customers can come in and complete their transactions faster and more conveniently,” he said.

“There will also be a Savings Specialist on hand to help customers apply from more than 70 government savings and rebates, with customers across the State saving on average about $750 per appointment with the Savings Finder program.”

North Rocks will become the 116th Service Centre opened across the State since 2013 and eighth new Metro Service Centres to open in Sydney since 2019, with another two due to open in 2023.

In addition to the recent metropolitan Sydney expansion, 24 new Service Centres were opened across regional and remote NSW as part of a $20 million expansion of the network between 2017 and 2019.