Make a complaint

Goods and services

• Lodge a general consumer complaint
• Make a report about goods, services and community issues

Housing, building and property

• Resolve issues with neighbours and in your local community
  Includes disputes and reporting about strata, tenancy, trees, pets, noise, dumped vehicles, graffiti, roads, pollution and crime prevention.
• Lodge a home building complaint with the Building Commission NSW
• Lodge an objection to a Notice of Valuation
• Lodge a residential tenancy complaint with NSW Fair Trading
• Lodge a retirement village complaint with NSW Fair Trading
• Make a complaint about your energy or water provider

Social housing

• Make a complaint about social housing
• Contact the Housing Appeals Committee, NSW
• Request or report property maintenance issues in social housing
• Appeal a social housing provider decision

Driving, vehicles and transport

• Appeal a licence or registration decision online
• Apply to review an overdue fine in court
• Dispute a toll notice
• Dispute a towing invoice
• Make a complaint about a motor vehicle dealer or repairer
• Make a complaint about the content of a number plate
• Request a review for a fine
• Contact the Point to Point Transport Commissioner

NSW Government and agencies

• Contact a NSW Government department
• Make a complaint about a NSW Government agency
• Service NSW customer complaints
• Request an Internal Review of a decision about a grant application
• Contact a Member of Parliament (MP) NSW
• Contact the Independent Review Office
• Make a complaint about the NSW Police Force

Human rights

• Lodge a complaint with Anti-Discrimination NSW
• Report elder abuse
• Mental Health Review Tribunal

Professional services

• Make a complaint about a lawyer or barrister
• Lodge a complaint about a health care practitioner or service provider
• Contact the Health Care Complaints Commission

Related information

• Report a crime, scam or misdemeanour
• Service NSW Complaints Policy