Customer service message: MyServiceNSW Account
Multi-factor authentication will soon be required for all MyServiceNSW Accounts.  For help, go to our MFA set up guide.

Customer service message: MyServiceNSW Account
Multi-factor authentication will soon be required for all MyServiceNSW Accounts. For help, go to our MFA set up guide.

Check the opening hours

Our Service Centre opening and closing times can change. Please be sure to check the opening hours before you visit a centre to ensure you have the most current information.

Address

3 King Street
Grafton NSW 2460

Opening hours

Opening hours for

Saturday 28 June
  • Closed
Sunday 29 June
  • Closed

Busy times

Select a column below to find out average wait times at this location on

  1. 2pm to 3pm: QuietAverage wait: 0-5 minutes

Services

View all services

Plan ahead

Book an appointment 

Use our online booking system to make an appointment.

Prepare your documents

Save time by getting your paperwork ready before you arrive.

Search for the transaction to check which documents you'll need to bring.

Payment methods

  • Cash
  • EFTPOS, credit or debit card

Accessibility facilities

  • Auslan video remote interpreting
  • Hearing loop
  • Quiet Hour
  • Remote live captioning
  • Wheelchair access

Location

  • Entry at street level

Parking

  • Street parking 
  • Shopping centre parking bays

Driver testing

  • Driver testing offered by appointment
  • Walk from driver test parking to entry is less than 50m
  • Journey from driver test parking to entry is accessible

Driver Knowledge Test (DKT)

  • Wheelchair accessible DKT area

Seating and access

  • Chair with armrests
  • Counter with customer seating
  • Photobooths with seating
  • Low self-serve kiosks with seating

Hearing and visual

  • Hearing loop
  • Strong lighting
  • Fluorescent lighting

Public transport access

  • Bus
    • Walk to nearest bus stop is less than 200m
    • Journey from bus stop to entry is accessible

Amenities

  • Public toilet with mobility access is 200m

First aid 

  • Automated external defibrillator (AED)
  • First aid kit

Quiet Hour

We offer Quiet Hour in our service centre.

Check our opening hours for days and times or find a Quiet Hour at another service centre.

During Quiet Hour we will aim to have:

  • reduced lighting where possible
  • music turned down
  • mobile phones on silent mode.

Please put your phone on silent and keep your voice down where possible if you visit during quiet hour. 

Send us your feedback on Quiet Hour.

Nearest locations

Maclean Service Centre

Clarence Valley Council Building
50 River Street
Maclean NSW 2463

Friday 27 June
Open 9am to 4pm
Quiet Hour 10am to 11am

Coffs Harbour Service Centre

32-34 Gordon Street
Coffs Harbour NSW 2450

Friday 27 June
Open 8:30am to 5pm

Dorrigo Government Access Centre

Beech Street
Dorrigo NSW 2453

Friday 27 June
Open 9:15am to 4pm
Closed 12:30pm to 1pm

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