The Digital Driver Licence is the electronic version of the NSW Driver Licence available on your smartphone through the Service NSW app. It is in addition to the plastic card and available for free to existing licence holders.
The Digital Driver Licence trial
The trial tests the functionality and effectiveness of the Digital Driver Licence. Your insights will help identify changes that may support the statewide roll-out in 2019.
You can be one of the first to get it in NSW if you hold a NSW Driver Licence (including learners and provisional) and you live in:
- Sydney’s Eastern Beaches (postcodes 2022, 2024, 2026, 2031, 2034), or
- Dubbo and its surrounding areas (postcodes 2818, 2820, 2821, 2822, 2830, 2868).
Have your say
During the trial you will be invited to provide your feedback on the Digital Driver Licence. Woolcott Research and Engagement will be coordinating the feedback process.
Always carry your plastic card if you know you're going to need your driver licence. Ensure your phone screen is not cracked and your phone is charged.
Do not use your phone while driving or riding. If you get pulled over by the police, make sure you wait for the officer to ask for your driver licence before you pick up your phone.
How to present your Digital Driver Licence to the police
Get the Digital Driver Licence
To get your Digital Driver Licence:
- Set up a MyServiceNSW Account linked to Roads.
- Download the Service NSW app to your smartphone.
- Log into the app with your MyServiceNSW Account details and follow the prompts.
Sydney's Eastern Beaches region
- 2022 – Bondi Junction
- 2024 – Bronte
- 2026 – Bondi
- 2031 – Randwick/Clovelly
- 2034 – Coogee
- 2818 – Geurie
- 2820 – Wellington
- 2821 – Narromine
- 2822 – Eumungerie
- 2830 – Dubbo
- 2868 – Yeoval
Who accepts it
Within the trial postcodes
You will have the opportunity to test the Digital Driver Licence with the following participating licence checkers and NSW Police operating within the trial postcodes:
- licensed venues such as bars, pubs nightclubs and restaurants
- vehicle hire companies
- convenience stores
- tobacco retailers.
Important to know
Businesses including those types listed above are not required to accept the Digital Driver Licence and are voluntarily taking part in the trial. You must carry your plastic card at all times and may be asked to present it, for the duration of the trial.
Outside of the trial postcodes
Licence checkers outside the trial area may request to see your plastic card.
Need to know
Your security and privacy
To ensure the security and privacy of licence holders, we have built strong partnerships with cyber security and identity theft experts. This has resulted in comprehensive security measures to protect your information and identity at all times, similar to those used for internet banking.
Lost your phone
If you lose your smartphone, your Digital Driver Licence is protected by your phone’s PIN, your Service NSW app PIN and, if available, your touch ID.
Report your lost phone immediately to PoliceLink on 131 444 or create a Police report online.
The Digital Driver Licence is available offline as long as you are logged into the Service NSW app. You will be required to use your PIN at all times to access your Digital Driver Licence.