Customer care
Call us
Call us 24/7 on 13 77 88.
For free help in your language, call Translating and Interpreting Services on 13 14 50 and ask them to contact us on 13 77 88.
COVID-19 resources in your language.
Opening hours
We encourage you to browse our services to see what you can do online.
Our service centres remain open but have modified opening hours. Look up opening hours before going into a service centre.
Changes to transactions during COVID-19
Some of the ways to do business with government have changed.
Driver testing in NSW has been cancelled until further notice.
Business support
COVID-19 support for businesses
Information and practical assistance available to businesses, including personalised support, mental health and general wellbeing, fee waivers, commercial lease support and other financial assistance.
COVID-19 financial support for business
Help for businesses impacted by COVID-19 including grants, loans and financial assistance.
We're here to help
A Business Concierge can guide you through changes to regulations and the assistance available to small businesses. Request a call from a Business Concierge.
COVID-19 Assistance Finder
Support and resources
Information and advice on COVID-19 for individuals, communities and businesses in NSW.
Information and services to help you if you’re affected by COVID-19 or looking for more details.
Check in to COVID Safe premises with the electronic registration tool or your COVID-19 check-in card.
Show proof of COVID-19 vaccinations through the Service NSW app.
Register to receive your COVID-19 test result by SMS, email or push notification.
Financial support for eligible NSW workers who are self-isolating while they wait for their COVID-19 test result.
Vaccination clinics and participating GPs and pharmacies are open for COVID-19 vaccination bookings.
You'll need to register your travel within NSW in certain circumstances.
Information on quarantine and NSW entry requirements.
The NSW Government has launched a free help service for people facing legal issues under the COVID-19 public health laws.
Stimulus payments, income support, and assistance for retirees and pensioners.
If you're looking for employment opportunities, now is a great time to consider agriculture and farm work.
Transaction amendments due to COVID-19 social distancing restrictions.
Mental health services, counselling and support for domestic and family violence.
Physical activity benefits both the body and mind. Healthy adults should aim for at least 30 minutes of daily physical activity
Resources for parents, carers, teachers and young people.
Information, advice and guidance on staying safe online during the COVID-19 pandemic.
The NSW Government is helping ease the cost of living with more than 70 rebates and savings.
Get COVID-19 information and advice and find out what support is available, on your phone.
Find out about the assistance available to help households with their energy bills during the COVID-19 pandemic.
Volunteering provides crucial support to people in the community who are impacted by COVID-19.
Keeping you safe
To keep us all safe in our service centres we have introduced:
- social distancing markers and 'traffic controllers' to help with customer flow
- hygiene officers to assist with increased all-day cleaning
- hand sanitiser and single-use pens for our customers
- masks/face shields for our staff
- protective screens on our counters
- new ways of transacting with government during COVID-19.