Visit our storms and floods page for information on the assistance available for NSW residents and businesses

Booked appointments

The following appointments are now conducted over the phone:

Driver Knowledge Tests (DKTs)

Driver Knowledge Test

We are recommencing our free interpreter service in service centres where we are able to safely adhere to social distancing. To book an interpreter test please check with your local centre or call us on 13 22 13.

Currently the DKT can be undertaken in English, Arabic, Chinese, Croatian, Greek, Korean, Serbian, Spanish, Turkish and Vietnamese.

Driver testing

To ensure the safety of our customers and teams, social distancing practices are implemented in our centres – accompanying family or friends may be asked to wait outside.

Candidates are required to wear a mask while completing their driver test.

Driver assessors

Assessors will:

  • wear protective face masks and/or face shields when conducting a driver test with candidates
  • reduce the duration of a test and immediately return to the service centre if a candidate is deemed as having failed their test.

Get started making a Will

Get started making a Will

If you're self-isolating or minimising travel and contact with others during the COVID-19 pandemic, video conference appointments are available to customers making their Will.

Visit Trustee & Guardian's COVID-19 information page for more details.