Changes to transactions due to COVID-19

How to access our services

You can access our services by:

calling us on 13 77 88
browsing our services
completing our feedback form
visiting a Service NSW service centre.

Self-isolation and COVID-19 restrictions

If you need to renew a registration, licence, permit or certificate and are restricted from leaving your home due to public health orders, call us on 13 77 88 to discuss the options available to you.

COVID-19 self-isolation rules

Computer tests

If you're sitting a computer-based Driver Knowledge Test (DKT) or the Hazard Perception Test (HPT) at a Service NSW service centre you must wear a face mask if physical distancing cannot be maintained.

Booked appointments

Face-to-face appointments are available but you must wear a mask if physical distancing cannot be maintained.

Get started making a Will

If you're self-isolating or minimising travel and contact with others during the COVID-19 pandemic, video conference appointments are available to customers making their Will.

Visit Trustee & Guardian's COVID-19 information page for more details.

Last updated: 15 September 2022