With the latest COVID-19 health advice to stay home, we strongly advise you to use our website or call 13 77 88, rather than visit a service centre. Visit our COVID-19 page for information and advice on the assistance available for NSW residents and businesses.

Stay home: use online transactions or call 13 77 88
COVID-19 assistance

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To check in, use the Service NSW mobile app or enter your contact details into a webform.


To use the app:

  1. Scan the QR code with your phone camera – the app's check-in page will automatically open.
  2. Enter your contact details.
  3. Add dependants (if applicable).
  4. Select ‘Check in’.
  5. A confirmation will appear on your screen when you've successfully checked in.
  6. Check out when you leave a venue for more accurate contact tracing (optional).

The app can remember your details for an even faster and easier check-in next time.
For more great services visit Service NSW Mobile App.

To use the webform:

  1. Ensure you have the latest version of your browser installed.
  2. Select the 'Webform' button.
  3. Enter your contact details into the webform.
  4. Add dependants (if applicable).
  5. Select 'Check in'.
  6. A confirmation will appear on your screen when you’ve successfully checked in.