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Street Address:

4 Parramatta Square
12 Darcy Street
Parramatta NSW 2150

Postal Address:

PO Box 972
Parramatta NSW 2124

TTY Phone:
133 677

More information

NSW Fair Trading is responsible for the administration of consumer protection laws in NSW. It aims to achieve fairness for all in the marketplace by undertaking a range of activities, including:

  • giving consumers and traders information about their rights and responsibilities and Fair Trading services
  • helping to resolve consumer complaints and disputes
  • licensing businesses, contractors, tradespeople and property professionals
  • registering associations and co-operatives
  • conducting compliance, inspection and testing programs
  • developing and enforcing laws to safeguard consumer rights and inform business and traders on fair and ethical practices
  • safeguarding rental bonds.

Note: There are no counter services at Head Office. For a full list of locations that provide counter service for Fair Trading, visit the Service NSW website.

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Last updated: 13 January 2023