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MyServiceNSW Account help topics

Information and instructions on how to create, manage, log in and update your details in your MyServiceNSW Account.

On this page

Create an account
Password
Multi-factor authentication
Manage your account
Troubleshooting
Related information

Create an account

Create a MyServiceNSW account
Privacy collection notice
Terms and conditions

Password

Change or reset your MyServiceNSW Account password
Leaked passwords

Multi-factor authentication

Set up multi-factor authentication
Add or change mobile number
Change mobile phone or device used for multi-factor authentication
Change email address
Log in from overseas

Manage your account

Log in
Protect your personal information with Service NSW
Select preferred language in your account
Manage your details
Add services to your account
Digital licences and credentials in the Service NSW app
Deactivate your account
Deactivate a deceased person’s account

Troubleshooting

Resolve multiple accounts
Fix incorrect details
Add the correct NSW Driver Licence

Related information

Service NSW app
Service NSW Business Profile
Service NSW Business Bureau app
Access your Voucher profile

Last updated: 2 July 2025

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