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COVID-19 Assistance Finder

Complete a 2-minute questionnaire and get a list of benefits and services in health and wellbeing, employment, skills and training, food, housing and finances, tailored specifically for you or your business.

Pandemic Leave Disaster Payment

The Australian Government's Pandemic Leave Disaster Payment is a lump sum payment to help you during the time you can’t work and earn income because you have to:

  • self-isolate or quarantine due to COVID-19
  • you’re caring for someone who has to self-isolate or quarantine due to COVID-19.

From Monday 10 January 2022, the Australian Government will accept applications for the Pandemic Leave Disaster Payment based on a positive result for either a rapid antigen test or a PCR test.

You will need to show:

For eligibility criteria and to apply, visit Pandemic Leave Disaster Payment.

To find out about these and other payments, visit Services Australia's payments and services during coronavirus.

Private rental support – Rent Choice

Rent Choice is a private rental subsidy that helps eligible clients with rental payments for up to 3 years.

Rent Choice products include:

Retirees

Superannuation minimum drawdown requirements

For retirees drawing a pension from their super accounts, the Government is temporarily reducing the minimum drawdown requirements by 50% for the 2019–20, 2020-21 and 2021–22 income years.

Deeming rates for pensioners

As of 1 May 2020, the upper deeming rate will be 2.25% and the lower deeming rate will be 0.25%.

Energy Accounts Payment Assistance (EAPA)

If you're having difficulty paying your household energy bill because of a short-term financial crisis or emergency, such as reduced income due to COVID-19, you could be eligible for Energy Accounts Payment Assistance (EAPA) $50 vouchers. See Apply for Energy Accounts Payment Assistance (EAPA) vouchers for more information. 

Road tolls

Sydney Harbour Bridge and Tunnel toll notices

Customers experiencing financial hardship due to COVID-19 can contact the toll recovery team to discuss options including:

  • temporary suspension of payment
  • scheduling of a payment plan to repay toll notices.

Call (02) 9354 5144 or email toll.recovery@transport.nsw.gov.au.

E-Toll customers

Transport for NSW E-Toll can support those having trouble with their E-Toll account due to COVID-19.

Call 13 77 88 or email e-toll@service.nsw.gov.au 

Linkt customers

Linkt have a range of support services available to help customers including:

  • more time to pay
  • fee waivers
  • payment plans.

Related links

Last updated: 31 August 2022