Visit our COVID-19 page for information and advice on the assistance available for NSW residents and businesses.

Anglicare

Anglicare is working closely with the Australian and NSW Departments of Health and following their advice on minimising the spread of COVID-19.

For more detailed information visit Anglicare’s Response to Coronavirus (COVID-19).

Ask Izzy

Ask Izzy helps you find services you need, now and nearby. It is free and anonymous, and there are over 360,000 services you can search.

You can use Ask Izzy to find nearby clinics providing services and testing specific to coronavirus.

Australian Red Cross

Australian Red Cross

As more and more people enter mandatory self-isolation, the Australian Red Cross is providing help to those who don’t have the support of an income, or a network of family and friends.

With their focus on the vulnerable members of our society they're ramping up their well-being phone calls, and using skype and video chats to keep the connection between their elderly clients and the volunteers who are no longer able to visit.

Beyond Blue

Beyond Blue

The Australian Government is funding Beyond Blue to build a dedicated COVID-19 Mental Health Support Service. The service will offer free counselling by mental health professionals for all people in Australia 24/7, both online and over the phone.

It will also provide free and easily accessible information and advice around:

  • coping with COVID-19
  • isolation and connection
  • workplace and financial hardship
  • how best to support the mental health of those close to us.

The service will be continually updated with new information, and enhanced with other tools and supports, over the coming weeks and months.

Domestic and family violence

Domestic and family violence (DFV)

As people cooperate with physical distancing directions, self-isolation and quarantine, there is an associated risk that domestic and family violence may increase.

If you're needing help or advice, call the NSW Domestic Violence Line on 1800 65 64 63. They are available 24/7 and can:

  • explain services and supports available to you
  • help you with your safety plan
  • refer you to support services such as counselling
  • help you contact the police, courts or lawyers
  • help you find a safe place to stay
  • help with transport for you and your children.

If you or your family are in immediate danger, please call the police on 000.

Foodbank

Foodbank

Foodbank is Australia's largest hunger relief charity. They are seeing an extraordinary increase in demand for emergency food relief, and are committed to maintaining a safe environment for everyone who attends their Glendenning premises.

They are not accepting donations of food at the moment but if you'd like to help with a financial donation, for every $1 donated they can provide $6 worth of food for people in need.

Link2home Homelessness

Link2home is the statewide homelessness information and referral telephone service. It is available 24 hours a day, 7 days a week, every day of the year.

From 9am to 10pm daily, they provide callers with information, assessments and referrals to homelessness support and accommodation services across NSW.

Between 10pm and 9am they provide information and assessment only and will refer people to emergency services if required. Referral to accommodation and support services is not possible during these hours.

You can call Link2home Homelessness on 1800 152 152.

National Debt Helpline

The National Debt Helpline is a not-for-profit service that helps people tackle their debt problems.

Their COVID-19 financial survival guide provides steps to take to look after yourself and your family financially..

If you're in financial difficulty as a result of the pandemic, you can get free support from a financial counsellor on 1800 007 007.

Salvation Army

Salvation Army – COVID-19

The Salvation Army is adapting its social services programs as Australians face an extended period of challenge and hardship during the battle against COVID-19.

They will continue to care for the most vulnerable in our community, and are taking considered action to ensure the safety, health and wellbeing of their personnel, people who access their services, guests, suppliers and contractors.

St Vincent de Paul

During this pandemic Vinnies is continuing to assist people in the community who are experiencing poverty, homelessness and disadvantage.

Due to the distance restrictions in place, they can no longer make home visits, but they're staying in touch by phone or social media platforms like FaceTime and Skype.

In most cases they will drop things at your door.

If you need support call 13 18 12, but please be patient.