All contracts Service NSW (SNSW) enters into with the private sector valued over $150,000 must be recorded in the register of government contracts and published on the NSW Government's eTendering website.

Details of each contract must be entered into the register within 45 working days of coming into effect, and must remain on the register for 20 business days or until the contract is complete, whichever is longer.

As required by Premiers Memorandum 2007-01, you will find details of current Service NSW contracts and tender opportunities on eTendering.

The Government Information (Public Access) Act 2009 (GIPA) requires the publication of a copy of the contract document (minus commercial-in-confidence content) for all class 3 contracts on the agency's website. 

You will find class 3 contracts entered into by Service NSW in the following table.

Class 3 contracts


  • Contracts that are larger than $5m can be class 3 contracts with an increased level of disclosure. 
  • Parts of the contract which remain commercial-in-confidence have been removed under GIPAA requirements. Visit eTendering for disclosure details for these contracts.
Contract IDContract titleContract start dateName of service provider
SNSW/13158Observability and SIEM Platform30 November 2023JDS Australia 
DICT/9552MATTR Limited – Identity & Verifiable Credentials (DIVC) platform30 June 2023MATTR Limited
SNSW/3567Nexa Group Pty Ltd - Customer Flow Management1 December 2022NEXA GROUP PTY LTD
SNSW/13752VMware TAS Container Based Platform Licensing – 12 Months 2022-20235 November 2022VMWARE AUSTRALIA PTY LTD
SNSW/06099Bryk Pty Ltd - Biometrics (Liveness Detection and Facial Matching) contract26 September 2022BRYK PTY LTD
DICT/783Solista Pty Ltd - CIAM  Deployment10 January 2022SOLISTA PTY LTD

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Last updated: 9 May 2024