All contracts Service NSW (SNSW) enters into with the private sector valued over $150,000 must be recorded in the register of government contracts and published on the NSW Government's eTendering website.

Details of each contract must be entered into the register within 45 working days of coming into effect, and must remain on the register for 20 business days or until the contract is complete, whichever is longer.

As required by Premiers Memorandum 2007-01, you will find details of current Service NSW contracts and tender opportunities on eTendering.

The Government Information (Public Access) Act 2009 (GIPA) requires the publication of a copy of the contract document (minus commercial-in-confidence content) for all class 3 contracts on the agency's website. 

You will find class 3 contracts entered into by Service NSW in the following table.

Class 3 contracts


  • Contracts that are larger than $5m can be class 3 contracts with an increased level of disclosure. 
  • Parts of the contract which remain commercial-in-confidence have been removed under GIPAA requirements. Visit eTendering for disclosure details for these contracts.
Contract ID Contract title Contract start date Name of service provider
DICT/9552 MATTR Limited – Identity & Verifiable Credentials (DIVC) platform 30 June 2023 MATTR Limited
SNSW/3567 Nexa Group Pty Ltd - Customer Flow Management 1 December 2022 NEXA GROUP PTY LTD


VMware TAS Container Based Platform Licensing – 12 Months 2022-2023

5 November 2022


SNSW/06099 Bryk Pty Ltd - Biometrics (Liveness Detection and Facial Matching) contract 26 September 2022 BRYK PTY LTD
DICT/783 Solista Pty Ltd - CIAM  Deployment 10 January 2022 SOLISTA PTY LTD
SNSW/6529 Placard Pty Ltd - Cards Consumables 10 December 2021 PLACARD PTY LTD

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Last updated: 7 December 2023