Service NSW news articles and media releases are point-in-time statements. Please note the date of issue.

The NSW Government is helping teachers and educators get ready for term 1 2024, with the new option to renew their mandatory Working with Children Check online in as little as 10 minutes.

The new renewal option saves busy workers up to one hour and allows people to complete the administrative task from the comfort of their own home or office.

Teachers, childcare workers, and volunteers are among the roughly 1.9 million people in NSW who hold a Working with Children Check, and those in regional areas will particularly benefit from the new online renewal option.

More than 3,000 people have renewed their WWCC online since the option launched late last year, with 98 per cent providing a ‘thumbs up’ in their feedback on the transaction.

The online verification for WWCC is a significant step in the NSW Government’s Digital Identity journey, removing the need to share copies of physical documents and cards to prove an identity.

The identity checks use advanced facial verification technology that can securely verify a person’s identity and detect their presence through a liveness check, to confirm authenticity.

Service NSW will confirm the identity of a person by matching their live facial scan with the reference image associated with them, such as the photo that was taken when a driver licence was issued.

To preserve privacy and safeguard against fraud, photographs used for verification are immediately and permanently destroyed after the real-time check is completed.

Renewing a WWCC using digital proof of identity is optional and people can still apply in-person at Service NSW.