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NSW residents aged 18 and over can apply for 1 x $50 voucher to use towards the cost of accommodation bookings. 

You can use the Stay NSW voucher:

  • 7 days a week, including public holidays
  • at participating NSW businesses that are registered to accept Stay NSW Vouchers
  • until 9 October 2022.

 

Voucher availability

Date vouchers will be available

You can apply for a Stay NSW Voucher now.

Eligibility

Eligible requirements

To apply for the Stay NSW Voucher you must be:

  • aged 18 years or over
  • be a NSW resident.

Applying for vouchers

What you'll need

You can apply for a Stay NSW Voucher online.

You'll need:

  • a MyServiceNSW Account – you can create an account when you start your application
  • 2 proof of identity documents such as your NSW driver licence, Medicare card, Australian passport.
    Note: the names must match on your documents.
  • a mobile device (iOS or Android) to download the Service NSW app and use the vouchers.

If you do not have a MyServiceNSW Account or you're unable to apply online, you can call 13 77 88 or visit a Service NSW Centre with your proof of identity documents. 

Finding the vouchers

When you successfully complete your application, you'll find the vouchers under the ‘Vouchers’ section of the Service NSW app within an hour

Service NSW will also email the vouchers for you to download and print. 

If you cannot find the vouchers in the Service NSW app or in your email: 

  • check to see that you have the latest version of the Service NSW app installed
  • check your inbox and spam or junk folders for the email.

Proof of identity

If you do not have a driver’s licence or passport as your proof of identity to complete your application online, you can apply at your nearest Service NSW Centre with a:

  • NSW Photo Card
  • Medicare card.

Your proof of identity documents must show 

  • the same name that appears on your MyServiceNSW Account
  • your current home address. 

Using the vouchers

How to use the vouchers

To use your vouchers: 

  • find a participating NSW business that is registered to accept Stay NSW Vouchers
  • tell the business you are using the Stay NSW voucher for payment
  • present the voucher QR code for the business to scan at payment.

If you do not have a mobile device, you can provide the business with

  • a printed voucher
  • voucher code.

You can track the use of the vouchers in the Service NSW app.

When to use the voucher

You can use the Stay NSW Voucher 7 days a week, including public holidays.

Using multiple vouchers

If the business allows bill-splitting, you can combine your voucher with another person's Stay NSW Voucher towards the same bill.

Using the vouchers with discounts or deals

The business can choose to not allow Stay NSW vouchers to be used with other discounts or deals.

Participating businesses can choose not to accept the vouchers. 

Unused value

If the value of the purchase is less than the value of the voucher or vouchers used, the remaining balance is given up and cannot be used by the business or the customer.

What to do if a voucher does not work 

If a voucher does not work and you cannot use it for payment, you:

Declining a voucher

A business cannot accept a Stay NSW Voucher if:

  • they're not registered to accept Stay NSW Vouchers
  • your voucher is no longer valid.

Participating businesses can choose not to accept the Stay NSW Vouchers.

Voucher end date

The voucher is valid until Sunday 9 October 2022.

Voucher rules

Voucher use

You can use the Stay NSW voucher:

  • 7 days a week, including public holidays
  • with participating businesses that are registered to accept Stay NSW Vouchers
  • until 9 October 2022.

Voucher restrictions

You cannot use your Stay NSW Vouchers with vouchers from other programs such as Dine & Discover NSW, Parents NSW or other NSW Government vouchers. 

Vouchers cannot be used for:

  • food or drinks
  • spa services
  • Airbnb, online accommodation booking platforms and travel agents.

Vouchers cannot be redeemed for:

  • cash
  • gift vouchers
  • a credit note from the business.