Use your $25 Dine NSW and $25 Discover NSW vouchers before 30 June 2022

The $25 Dine NSW and $25 Discover NSW vouchers expire 30 June. You can use the vouchers before that date at participating businesses.

You can use your Parents NSW vouchers at Discover NSW businesses until 9 October. 

Text size

The NSW Government launched Dine & Discover NSW to encourage the community to get out and about and support dining, arts and recreation businesses.

The Dine & Discover Vouchers – worth $150 in total – include:

  • 3 x $25 Dine NSW Vouchers to be used for dining in at restaurants, cafés, bars, wineries, pubs and clubs or for takeaway meals.
  • 3 x $25 Discover NSW Vouchers to be used for entertainment and recreation, including cultural institutions, live music, and arts venues.

The vouchers can be used:

Where to find the vouchers

When you have successfully applied for Dine & Discover vouchers, you'll find them under the ‘Vouchers’ section of the Service NSW App. 

You'll also receive an email from Service NSW with the vouchers available to download and print.

If you cannot find the vouchers in the Service NSW app or in your email: 

  • check to see that you have the latest version of the Service NSW app installed
  • check your inbox and spam or junk folders for the email.

Using the vouchers

How to use the vouchers

When you successfully complete your application, you'll find the vouchers under the ‘Vouchers’ section of the Service NSW App within an hour. You'll also receive an email from Service NSW with the vouchers available to download and print.

  1. Find a participating business.
  2. Log in to the Service NSW App on your mobile device.
  3. Select ‘Vouchers’.
  4. Select the valid voucher you wish to use.
  5. Present the voucher QR code for the business to scan at payment.
  6. Your device will show the voucher as being used.

If you do not have a mobile device, you may use a printed voucher or voucher code. Both printed and digital options can be accepted by participating businesses. 

Voucher rules

  • Dine NSW Vouchers can be used to dine in at a restaurant, café, bar, winery, pub and club or for takeaway.
  • Discover NSW Vouchers can be used for entertainment and recreation, including cultural institutions, live music, and arts venues.
  • Discover NSW businesses accept Parents NSW Vouchers.
  • Vouchers can be used 7 days a week, including public holidays.
  • Printed vouchers that show 'Monday to Thursday' can also be used 7 days a week.
  • Printed vouchers with a 30 June 2021 expiry date can be used until 30 June 2022.

Voucher restrictions

Vouchers cannot be:

  • redeemed for cash
  • combined together (you cannot use Discover NSW Vouchers and Parents NSW Vouchers together)
  • used for 
    • alcohol 
    • tobacco 
    • gambling
    • online orders (Dine NSW Vouchers only).

Combining vouchers

  • You can only redeem one Dine & Discover NSW Voucher per day at a business. However, you can combine your voucher with another person's voucher towards the same bill (if the business allows bill-splitting).
  • Customers can use some or all of their Parents NSW Vouchers towards the same booking at a Discover NSW business (up to the value of $250).
  • Customers cannot combine their Discover NSW Vouchers and Parents NSW Vouchers together. 

Unused value

If your bill is less than the voucher amount, you don’t receive the leftover amount, nor does the business. 

For example, if you spend $15 and use your $25 voucher to pay, the voucher has been used in full. The remaining $10 balance is not available on the voucher or given to you as change, and is not kept by the business.  

More information

For more information, read the:

Voucher guides

(bright music plays)

Speaker: We've made using your Dine & Discover NSW vouchers easy. 

Description: ‘Dine & Discover NSW’ appears on the screen. 

Speaker: The first step is to apply for your vouchers. 

Description: ‘Step 1 Apply for your vouchers’ appears on the screen. 

Speaker: Download or open the Service NSW app on your smartphone

Description: ‘Option 1 Using the Service NSW app’ appears on the screen. 

Speaker: and create an account or log into your MyServiceNSW Account.

Description: A finger taps on the phone screen and the screen moves to show a phone with ‘Create Account’ and ‘Log in’ buttons. 

Speaker: Click on Vouchers and follow the prompts.

Description: A finger taps on the ‘Vouchers’ button on the screen.

Speaker: Or go to service.nsw.gov.au.

Description: ‘Option 2 Using the Service NSW website’ appears on the screen. Screen moves to show ‘service.nsw.gov.au’ being typed.

Speaker: Search Dine & Discover and select Apply for a Dine & Discover NSW Voucher. 

Description: Screen moves to show ‘Dine & Discover’ being typed into a search bar and a mouse selects the search icon. Screen moves to show ‘Apply for a Dine & Discover NSW Voucher’ being selected.

Speaker: Create an account or log into your MyServiceNSW Account and follow the prompts.

Description: Screen moves to page with ‘Create Account’ and ‘Log in’ button options. The ‘Log in’ option is selected.

Speaker: You'll receive a confirmation email if your application is successful.

Description: Screen moves to show an envelope image with ‘Confirmation’ wording.

Speaker: Now it's time to get your vouchers.

Description: ‘Step 2 Get your vouchers’ appears and screen moves to show ‘Using the Service NSW app or email’.

Speaker: Open the Service NSW app home screen and select the Vouchers icon.

Description: Phone image appears and a finger taps on Service NSW logo. Screen moves to show the ‘Vouchers’ icon being selected.

Speaker: If you don't have the Service NSW app, you'll find your vouchers in your confirmation email.

Description: Phone image appears, and a finger taps on the ‘Confirmation’ wording on the screen.

Speaker: To find participating businesses to use your vouchers,

Description: ‘Step 3 Find a participating business’ appears and screen moves to show ‘Option 1 Using the Service NSW app’.

Speaker: Open your Service NSW app and select Vouchers from the home screen.

Description: Phone image appears on screen and finger touches the Service NSW logo. The screen moves to show a Dine NSW voucher and a Discover NSW voucher. 

Speaker: Click on one of your vouchers then select ‘Find a business’.

Description: A finger touches the Discover NSW Voucher and the screen moves to show ‘Find a Business’ search bar.

Description: ‘Option 2 Using the Service NSW website’ appears on screen.

Speaker: Or you can go to service.nsw.gov.au, search and select Dine & Discover.

Description: Screen shows ‘service.nsw.gov.au’ being typed. Screen moves to show ‘Dine & Discover’ being entered into a search bar and ‘Dine & Discover NSW’ search result being selected.

Speaker: Then click on ‘Find a participating business’.

Description: Screen shows ‘Find a participating business’ being selected.

Speaker: When you're ready to use your vouchers, open the Service NSW app and present your voucher QR code.

Description: ‘Step 4 Use your vouchers’ appears on screen. A phone image appears and a finger taps the screen to reveal a QR code.

Speaker: The business will scan your voucher when you're ready to pay.

Description: A second phone image appears and scans the QR code.

Speaker: If you received your vouchers via email, you can present them from your device or download and print them.

Description: An image of a phone is shown containing vouchers in email and a hand holding a printed voucher.

Description: ‘Please note’ appears on screen.

Speaker: Vouchers can only be used once up to the value of $25. 

Description: ‘Single use only’ appears on screen next to a Dine & Discover voucher QR code.

Speaker: You can use your Dine & Discover NSW vouchers 7 days a week, including public holidays. 

Description: Dine NSW Voucher and Discover NSW Voucher illustration with ‘7 days a week’ and ‘(including public holidays)’ appear on screen.

Speaker: Terms and conditions apply.

Description: Dine & Discover NSW logo appears on screen.

Speaker: For more information, visit service.nsw.gov.au or call 13 77 88.

Description: For more information, visit service.nsw.gov.au or call 13 77 88 appears on screen along with ‘We’re COVIDSafe’ logo and NSW Government logo.

(bright music plays)

 

Business information

Finding a business that accepts vouchers

You can find a participating business online or in the Service NSW app after you've received your vouchers. 

Declining a voucher

A business cannot accept a voucher if:

  • they're not registered and approved for the Dine & Discover NSW scheme
  • your voucher is no longer valid.

Contact us

Providing feedback

If you have a question or you'd like to provide feedback, you can visit the Contact us about Dine & Discover NSW Vouchers page.

How do I report a Dine & Discover NSW business for suspected fraudulent activity?

If you suspect a business is defrauding the NSW Government in relation to any voucher schemes, disaster payments, grants and/or any other NSW Government emergency assistance, you can report fraud online.