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Introduction

Families with children aged 4 to 13 years that attend a primary school in NSW can receive a $500 voucher per child to reduce the out-of-pocket costs of before and after school care. 

A voucher can be:

  • redeemed from 28 February to 31 December 2022 (voucher credit can be used for services until 30 June 2023)
  • used for services offered on any weekday during the school term, or on days of the week when vacation care is provided during the redemption period.

A voucher can't be:

  • redeemed for any activities such as excursions or extra-curricular programs that have a cost associated with them outside of standard fees
  • refunded or transferred to another child or third party.

If you're approved as a before and after school care provider, you'll be able to accept and redeem vouchers through the Service NSW for Business app.

Eligible before and after school care providers can register for the program from 9 February to 30 September 2022.

You can register online, at a Service NSW Centre or by calling 13 77 88

Eligibility

To register as a before and after school care provider, you must:

  • provide before and after school care services to NSW families (providers based in NSW, ACT, QLD and VIC can register)
  • be an approved early childhood education provider for students enrolled in primary schools in NSW
  • have a current Australian Business Number (ABN) or Australian Company Number (ACN) and be registered on the Australian Business Register
  • be registered with the Australian Children’s Education & Care Quality Authority (ACECQA) which ensures the following are met:
    • Working with Children Checks (WWCC)
    • appropriate Certificates of Currency for professional indemnity and public liability insurance.
  • be the registered person with management or control (PMC) with the ACECQA.

What you need

  • a MyServiceNSW Account – you can create one when you start your registration
  • 2 proof of identity documents
  • 2 evidence of business documents:
    • a letterhead that includes your business details – ABN or ACN, name, address, phone number, bank account details and the PMC's details (name and position)
    • a copy of your ACECQA registration certificate.
  • business bank account details for the account that will take reimbursements.

To participate in the before and after school care voucher program you'll also need a phone or tablet to scan and accept vouchers using the Service NSW for Business app. Service NSW will provide app details to businesses accepted into the program.

Proof of identity

Two proof of identity documents are required. They may include:

  • Australian driver licence
  • Medicare card
  • Australian passport
  • Australian birth certificate
  • Australian travel visa
  • Australian citizenship certificate
  • Australian certificate of registration by descent
  • Australian ImmiCard.

How to register

  1. Check the eligibility requirements
  2. Select the 'Register online' button.
  3. Log in, or create your MyServiceNSW Account.
  4. Follow the prompts to register for the program.
  5. When you submit your registration, you’ll receive a confirmation email. 
  6. We will email you with the outcome of your registration. 

Note: If more information is required to support your registration, you'll be notified by email.

More information

  • If you have more than one business, you'll need to register each one in a separate application.
  • If your business has more than one location under the same ABN, you can add multiple activity locations during registration.
  • We'll provide successful businesses with full details on how to take part and promote the program.
  • Your business will be paid automatically within 14 days of a voucher being redeemed. Funds will be transferred into your nominated bank account.   
  • You can keep track of voucher payments to your business in your Service NSW Business Profile. The person who registered on behalf of your business will also be able to add other nominated contacts to a group. They will receive a list of transactions weekly. 
  • Businesses must comply with their COVID-19 Safety Plan at all times.
  • Approved providers will need to report on vouchers redeemed, funds expended, and session details by using the BASC voucher compliance reporting tool. The tool is a spreadsheet that will require updating and uploading at the end of each school term. The tool, instructions and a how-to guide will be sent by email to all approved providers.
  • If you need assistance or no longer wish to participate in the program, book a call with a Service NSW Business Concierge or call us on 13 77 88